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About Us
Fiabane Associates is a full service
administrator providing fully insured ancillary benefits
and administrative services. We
provide our clients with the same variety of services and
state of
the art technology as many large insurance carriers, but
are agile enough to assure rapid response, accurate administration,
compassionate services and innovation along with competitive
pricing and network discounts.
Fiabane Associates brings this unique experience to our
clients to give you those added advantages that are not ordinarily
available. Having worked directly with the internal
departments with insurance carriers, we can recommend and
monitor plans with a view to what is possible and the knowledge
to understand what can be created to benefit our clients. With
Fiabane Associates, our clients receive very personalized
special attention.
Our strong background and low turnover brings continuity
to the development of benefit programs. We take the
approach of analyzing how and why a claim is generated looking
at ways to implement control measures through effective plan
design and administration. We study your benefit plans
to identify areas of potential cost savings. Our knowledge
of actuarial trends, management systems, the health care
industry and innovative plan designs allow us to work closely
with you to achieve your benefit goals.
Fiabane Associates, as a part of your administrative team
with your insurance professionals, supervises all aspects
of your plan. From plan implementation, eligibility
and billing, to client services and utilization management,
we are fully involved in assuring you the best combination
of services.
Philosophy
PERFORMANCE, PROTECTION, PARTNERSHIPS and INNOVATION.
Promoting the well-being of your employees
and community
We constantly search for new ways to serve our clients and
maximize the value for each dollar spent while continuing
our pledge of providing quality of products and services Our
first thought is where there is a need there is a way of
fulfilling that need through knowledge, flexibility and innovation. We
maintain high standards of performance and seek to form partnerships
with all stakeholders. We strive to connect our benefits
with education and community involvement in providing stable
dependable benefits for the long term.
HISTORY
Fiabane Associates has over twenty years of insurance, consulting
and management experience. With
roots going back to 1969, providing quality benefit programs
and services to individuals and groups has been a goal for
a very long time. In 1983 we began as insurance broker/consultants. In
1986, Fiabane Associates formed the Public Employers Plan,
to bring the combined buying power of school districts and
municipalities into a vehicle maximizing cost efficiency
for stand alone Prescription Drug Card coverage. The
Plan was created with the combined efforts of Fiabane Associates,
school district business administrators, insurance carrier
executives, and drug card professionals. Subsequently,
a Vision Plan was added to provide
reimbursement to employees for their scheduled vision benefits. In
1989, Fiabane Associates established a small group Dental
Trust with Delta Dental. This Trust provides standardized
dental plans for small employers. The year 1994 brought
a new collaboration under a joint venture with New York Life
(NYLCare) to establish alternative Medical Benefit Plans
for school districts and municipalities in New Jersey. Fiabane
Associates, working side by side with NYLCare was instrumental
in all aspects of product development from plan design fillings
with the State of New Jersey: claims adjudication, underwriting,
physician/hospital network development, legal, accounting
and Client Services coordination between our office and the
NYLCare organization. In 1998, Fiabane Associates entered
into another innovative program to provide administration
services for the HIPC (Health Insurance Purchasing Cooperative),
Independent Care Systems. A HIPC allows an employer to offer
their individual employee a selection of a number of benefit
plans offered by several carriers under one umbrella plan. Again,
we worked very closely with the carriers’ involved
requiring sophisticated tracking of employee unique information
such as Primary Care and Specialty Physicians and the multiple
plan options for employees and their dependents. Among
those companies were Prudential, Aetna, and Delta Dental. Fiabane
Associates handled all eligibility, billing and customer
service for the entire program. In 2005, we brought
on-line Eligibility Administration and Customer Service functions
to our clients. Human Resource Departments update their
eligibility directly and access forms, reports and information
through Fiabane Associates on-line eligibility system. In
addition, 2007 will see the completion of the Employee Access
portion of the FA on-Line System where employees can direct
their customer service questions on-line, as well as, review
their plan design parameters, find valuable detailed information
regarding their particular needs and link to community and
health information. Both employees and Human Resource
personnel are able to link to their benefit carriers’ websites
and other pertinent sites directly through the FA WEB site. Fiabane
Associates will continue this commitment to innovation and
service for our clients in the future. For now, we
invite you to browse our FA website and let us know how we
can enhance or improve our offering going forward.
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